Job Opportunity

Brand Asset Manager

Status: Opening Soon  Type: Full Time  Location: Atlanta 


Reports To: Sr Brand Asset Manager

We are looking for smart, curious people who love the challenge of solving problems. Do you thrive on putting things in order? Are you the type that works well within a team environment as well as on your own? If so, you may be who we are looking for.

 

COMPANY OVERVIEW AND ROLE:

ICP is recognized as a global leader in Digital Asset Management that optimizes Creative Operations by placing DAM at the heart of global brand marketing ecosystems. ICP currently manages the production and distribution of a broad range of services for brands such as Unilever, Diageo, Coca-Cola, Mars, Capital One, Coty Prestige, L’Oréal, and Aetna among others.
 
Using authentic subject matter expertise and extensive experience, ICP elevates and enhances our clients' technology and business processes to create an optimized marketing ecosystem that delivers exceptional business results. We are experts in creative operations and production, delivering the best possible experiences for our clients' consumers and partners.
 
ICP’s Atlanta office is located at The Atlanta Dairies on Memorial Drive with easy access to I-20, the Eastside Beltline trail, great coffee shops and cool new eateries. There is a parking garage, a Marta bus stop and secured bike parking conveniently available for any kind of commute.
 
As a Brand Asset Manager, this role will focus on Digital Asset Management services as an integral function in day-to-day asset management operations. You will manage, enrich and quality assure assets across brands/products, develop and host user training sessions, share industry best practices, and add value at every level of client engagement as needed. You will also manage user queries, create reports, and develop engaging relationships with key account individuals to promote system adoption across markets.
 

 

“BIG PICTURE” RESPONSIBILITIES:

  • Ensure ICP operates on a solid foundation by building strong client relationships and supporting its objectives.
  • Build a good understanding of clients’ business issues, industry, competitors, and brands.
  • Build rapport and trust with others and all levels within ICP.
  • Work with team members to generate new ideas and evolve and enhance existing programs.
  • Work with team members to problem solve and consult with the Client Partner as required.

 

KEY RESPONSIBILITIES:

  • Quality assurance of client assets and system management
  • Data entry and management
  • Deliver system and user training
  • Provide user support and incident management
  • Raise incident tickets to technical support
  • Promote best practices and the DAM platform across all user groups
  • Escalate issues or questions to appropriate team member for resolution

 

KEY SKILLS:

  • Rigorous attention to detail when performing process-oriented tasks
  • Excellent verbal and written communication
  • Strong Microsoft Office skills, particularly with large data sets in Excel
  • Good understanding of media channels and file formats used by the client
  • The ability to multi-task with an interest in all aspects of the role
  • Able to work both independently and as a part of a world class team

 

KEY ATTRIBUTES:

  • Partnership - engage with clients to be recognized as a trusted advisor.
  • Innovation - understand and get to the heart of a problem by challenging assumptions and digging deeper. Develop innovative options and drive innovative thinking.
  • Can-Do’ attitude – you have an entrepreneurial spirit and will act (in agreement with the Client Partner) on identified opportunities that lead to significant gains for ICP and your client.
  • Curious - you recognize what’s going on in the world at large and the breadth of the marketing landscape. Equally, you understand its influence on your client’s business, business objectives and strategy.
  • Accessible – Proactively integrate with all areas of ICP and work well with your wider team.
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EXPERIENCE/EDUCATION:

  • 1+ years of industry experience in media, creative production, marketing, information science
  • 1+ years of experience using a digital asset management system or other tech systems such as a digital library, CMS, PIM, or CRM
  • College degree preferred