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Job Opportunity

Migration Operative

Type: Full Time  Region: India  Location: Mumbai  Department: Managed Services 


ICP is recognized as a global leader in Digital Asset Management that optimizes Creative Operations by placing DAM at the heart of global brand marketing ecosystems. ICP currently manages the production and distribution of a broad range of services for brands such as Unilever, Diageo, Coca-Cola, Mars, Capital One, Coty Prestige, L’Oréal, and Aetna among others.

Coty is a world leading beauty company making cosmetic, skincare, fragrances, hair color and styling brands. Coty is currently going a digital transformation program and is launching a new DAM and a new PIM. You will be involved in the day-to-day management of product data and assets.

As a Data Steward, you will focus on Digital Asset Management services as an integral function in day-to-day asset management operations. This person will assist with Digital Rights Management (DRM), manage user queries, enrich and quality assure assets across brands/products.

Key Responsibilities

Quality assurance of client assets & data and system management
Promote best practice and the DAM and/or PIM platform across all user groups
Entry, tagging and quality assurance of incoming assets for global distribution platforms
Quality assurance, formatting, and ingest of copy for global distribution platforms
Audit files and metadata entries for completion and proper organization
Follow operational procedures to complete tasks in a timely manner
Respond and investigates end user inquiries and requests as directed
Support in providing reporting to stakeholders on platform usage metrics and KPIs

Key Experience & Skills

Rigorous attention to detail when performing process-oriented tasks
Solid verbal and written communication skills
Media and technology agnostic, whilst displaying an affinity and passion for the industry
Ability to follow a structured process while being flexible when circumstances require change and adaptations
Keen interest in marketing campaigns and advertising production (formats)
Proficient Microsoft Office skills (Excel MUST, Word, PowerPoint)
Able to work both independently and as a part of a world-class team

Authenticity – Being present, honest and sincere goes a long way.
Compassion – Doing the right thing means driving connection within our community and caring for one another.
Focus on Service – Roll up those sleeves and tackle every problem with a can-do attitude. Remember, help will always be offered to those at ICP!
Providing the Right Resources – Always find a way, you are incredibly capable.
Earn Trust – We value consistency, reliability, accountability and constantly striving to be inclusive and diverse.
Take Ownership – It’s important to approach your work with a sense of urgency and responsibility, we recognize that we must meet obligations and focus on positive outcomes.

Partnership – Collaboration, respecting one another and aligning on your roles and responsibilities are a must.

Creative Thinking – Last but not least, the willingness to learn and enjoyment of the problem-solving process are vital for our mission.
Build a good understanding of clients’ business issues, industry, competitors, and brands
Build rapport and trust with others and all levels within ICP

Work with team members to generate new ideas and evolve and enhance existing programs
Work with team members to problem solve and consult with account leadership as required

0-1 years industry experience in media, digital asset management, librarian sciences or archives preferred but not required
0-1 years' experience using a digital asset management system or other tech system such as a digital library, CMS, PIM, or CRM preferred but not required