services

content management

Mastering the content lifecycle for enhanced efficiency and impactful business outcomes

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elevating enterprise content management

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Our deep expertise in enterprise content management practices results in the frictionless flow of content throughout its lifecycle.

From creation to storage, our best practice ensures the right data is captured that will bring the rest of the lifecycle to fruition. Our teams assure the content quality and enrich the metadata to bring even more value through findability and potential to automate workflows like distribution to downstream channels. We proactively guide your content where it needs to go.

Services:

Quality Assurance Operations
Data Enrichment
Asset Lifecycle Management

 

managing usage rights for confident content use

A critical component of any piece of content is how you can use it. We ensure usage rights are captured as part of your data management and governance process, decreasing potential misuse and liability across the enterprise.

We work closely with brands and agencies to identify and normalize this information so that it's easy for a user to find, understand, and action, increasing confidence that your content is used in the right place and the right time.

Services:

Rights Data Management
Regulatory Clearance Management

 

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improving ROI with content support

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Content doesn't manage itself, and even the robots need a mindful eye. Our dedicated support teams are the lifeblood of your content ecosystem, providing daily business support around the globe to get the most ROI from content reuse. We offer user support and training to boost adoption of your investment by being the friendly, dependable faces behind the technology. Putting user needs first, our support teams work closely with brands to ensure optimal content curation. You can find what you need and content is distributed faster.

Services: 

Content Curation
Distribution
Training
Business Support

maximizing insights with data

Every detail matters in content management and we bring top expertise. Nothing works without data, and we ensure your metadata model is fit for purpose with ongoing governance including the evolution of your business taxonomy. You want the right kind of geeks in charge of your metadata, as you can't afford to get it wrong.

With our attention to detail, you can glean more insights from reporting throughout your content operations lifecycle. Being able to do more with data drives stronger business outcomes.

Services: 

Taxonomy & Attribution Management
Insights & Reporting
Technology Management
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Find out why top brands from Coca-cola to Unilever all rely on ICP

Helping global companies achieve a frictionless flow of content.